Section 1. Our Commitment
AdvanceOnline and our affiliated companies worldwide take your privacy seriously
and are committed to respecting your online privacy. AdvanceOnline recognizes your
need for appropriate protection and management of any personally identifiable information
("Personal Information") you share with us. AdvanceOnline has established this privacy
we intend to treat your Personal Information.
Section 2. Policy Coverage
This policy covers how AdvanceOnline treats Personal Information we collect and
receive about our clients' use of our products and services. It also covers how
Personal Information is used, shared, and how to request changes to the way the
information is shared.
Personal Information is data that is not otherwise publicly available such as, but
not limited to, your name, address, email address, or phone number and training
data such as test scores, time spent in courses, and courses taken. In general,
you can visit AdvanceOnline's commercial website without telling us who you are
or revealing any Personal Information about yourself. This policy does not apply
to companies that AdvanceOnline does not own or control, or to people that AdvanceOnline
does not employ or manage.
Section 3. Information Collection
Information Provided By You
Information will be collected when you provide it to AdvanceOnline, such as when
you request a demo, sign up for email newsletters, register for site membership,
participate in questionnaires, surveys and profile data, or to otherwise communicate
with us. Several of our services, such as taking safety training or running reports,
require registration as a condition of use; when you register with one of our sites
you are no longer anonymous. AdvanceOnline is not responsible for the information
you volunteer about yourself in the course of publicly accessible interaction or
information you choose to make public.
Information About You From Your Employer
Some of our services to employers require employee demographics. This information
is provided by the employer and then stored on our servers at the request of the
Information About You From Third Parties
We may also receive information about you from other sources and add it to the information
you have provided to us.
Cookies and Other Tracking Technologies
Cookies are small pieces of information stored on your computer's hard drive when
you visit a website. They don't tell us who you are unless you've specifically given
us Personal Information. Cookies stored on your hard drive by an AdvanceOnline Online
Institute or website are not accessible to other sites. Like many other websites,
For example, we may use a cookie to identify students so they don't have to re-enter
an ID and password when they wish to login to our services. Cookies also help us
improve your experience and deliver more relevant content to you. Cookies may be
created directly by our sites for these purposes, or by third-party companies operating
on our behalf. However, our cookies do not contain any information that is, in itself,
personally identifying. Cookies may be required in order for you to participate
in certain areas. If you choose to use AdvanceOnline services, you must have cookies
enabled to access any of the member-only related pages, such as our Online Institute.
Most web browsers automatically accept cookies, but allow you to modify security
settings so you can approve or reject cookies on a case-by-case basis.
Website Traffic Information
Our website captures pertinent statistics, such as Internet Protocol (IP) addresses,
browser software and operating system types and versions, click-stream patterns,
and pages accessed, and the dates and times of access. This information is recorded
in log files and is not accessible to third-parties.
Co-Branded Sites and Services
When you use a co-branded service within our network of sites, register, or otherwise
provide information on a co-branded site, you will be granting us permission to
pass the information collected back to that service or site partner. Their use of
your information is subject to their applicable privacy policies, and we are not
responsible for the handling of your Personal Information at their website.
Customer Service Correspondence
In order to provide solutions to our customers, we will often request Personal Information
in order to protect the privacy of the customer. This approach allows us to maintain
a high-level of customer care and meets the needs of our customers quickly.
We use reasonable precautions to keep the personal information you disclose to our
websites secure, and to only release this information to third parties we believe
share our commitment to privacy. However, we are not responsible for any breach
of security or for the actions of these parties.
Section 4. Information Use and Disclosure
The aggregate statistics that describe our online audience, which is often based
on the information you provide when you subscribe, register, or browse our sites,
helps us sell our products and publicize AdvanceOnline and its brands. The information
we share under these circumstances does not contain behavioral or identifying information
about any individual reader or user, unless the individual has given us permission
to share that information.
Email and Postal Mailing Lists
As a AdvanceOnline customer, you can expect to receive relevant email and postal
offers for AdvanceOnline publications, seminars, events, websites, and other services.
Certain mailings are requested by your employer and are not subject to unsubscriptions
through AdvanceOnline. These email messages must be addressed with your employer
directly. If you receive an email from us, that is not requested by your employer,
and do not wish to receive other similar emails, simply click on the link bottom
of the email. All of our contact information can be found at the end of this policy.
Change of Ownership of AdvanceOnline, Inc.
The mailing list(s) associated with AdvanceOnline may also be subject to transfer
to another company in the event of a change of ownership or DBA ("Doing Business
As'"). In this event, AdvanceOnline or the new owner of the affected properties
will use commercially reasonable efforts to notify you and provide the opportunity
to remove your name from the associated mailing list(s).
Updating and Accessing Your Information
You can correct or change the information collected during site registration at
any time at the profile page after logging in.
Disclosure to Third Parties Including Your Employer
AdvanceOnline does not rent, sell, or share Personal Information about you with
other people or nonaffiliated companies except to provide products or services you've
requested, when we have your permission, or under the following circumstances:
- We provide the information to your employer (including test scores) at their request
unless the information is marked as an anonymous submission. Your employer is considered
as a trusted recipient of Personal Information. AdvanceOnline cannot guarantee the
security of your Personal Information once it is delivered to your employer as it
is the responsibility of your employer to maintain this security. Please contact
your employer for more details on how they use your Personal Information;
- We respond to subpoenas, court orders, or legal process, or to establish or exercise
our legal rights or defend against legal claims;
- We believe it is necessary to share information in order to investigate, prevent,
or take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of AdvanceOnline's
- We transfer information about you if AdvanceOnline is acquired by or merged with
another company. In this event, AdvanceOnline will notify you before information
Section 5. Your Consent
Consent by Use
By using AdvanceOnline's products and services, you are consenting to the terms
Policy, please contact us with your suggestions or simply not use our products or
AdvanceOnline websites are not intended for use by children, especially those under
13. No one under age 13 is allowed to provide any Personal Information or use our
public discussion areas, forums, and chats. Minors under the age of 18 are prohibited
from making purchases on our sites. If your children disclose information about
themselves in our public discussion areas, they may get unsolicited messages from
other parties. Accordingly, you should tell them not to do so.
If there is a significant change, we will indicate on our sites that our privacy
policy has changed and provide a link to the new policy.
Section 6. Questions and Suggestions
Protecting your privacy online is an evolving area and AdvanceOnline's websites
are constantly evolving to meet these demands. If you have any questions or suggestions
we will address any issue to the best of our abilities as soon as possible. By Office
5858 Westheimer, Suite 405
Houston, TX 77057
AdvanceOnline Customer Service